Hyatt Place Charlotte Arrowood
What Guests Say
The staff was very nice and accommodating , this is our second time in NC and I can say everybody is really friendly there.
Shunterria
March 2025
The rooms were very spacious. The staff was very friendly. The coffee was delicious. The rooms were clean.
Christine
September 2024
My stay at this hotel in Charlotte was mostly great. The room was clean, the bed was very comfortable, and the location was excellent. Breakfast was also good. However, I was disappointed with the service. We asked for towels and received them late, and on the fourth night, we requested room cleaning and fresh towels, but they never brought them. While everything else was wonderful, the service could definitely be improved. Overall, it was a good experience, but better attention to guest requests would make it even better.
Ramona
January 2025
When I went down for breakfast, I asked the man if he had a box I could get and he was quick to find me just what I needed. The food was not the very best, but I was able to get a decent meal. Everyone was friendly and the area was clean.
Floyd
April 2025
My stay at this hotel in Charlotte was mostly great. The room was clean, the bed was very comfortable, and the location was excellent. Breakfast was also good. However, I was disappointed with the service. We asked for towels and received them late, and on the fourth night, we requested room cleaning and fresh towels, but they never brought them. While everything else was wonderful, the service could definitely be improved. Overall, it was a good experience, but better attention to guest requests would make it even better.
Ramona
January 2025
Everything was beyond expectations. From the moment of booking the room to the checking out. The gentleman at the front desk at the time of our arrival (12AM) was very very nice and welcoming. The room exceeded our expectations, breakfast was better than we expected too. The lady at the front desk the next morning was SO sweet and wished us safe travels. Everything was perfect, I would highly recommend this hotel. Thank you for your hospitality!
Elmira
March 2025
The space of the room was amazing, the beds were extremely comfortable and the location was great we were close to everything we had planned
Chydera
November 2024
I loved the newly renovated room and the cleanliness of the hotel. The hotel staff was super friendly, and breakfast was delicious!
Abigail
January 2024
Clean room. No early check-in although there was a huge concert n Charlotte that evening at BOA stadium for Western NC devastation, and people came from all over… so check-in was long and crazy.
Lisa
October 2024
The location was great for our needs the breakfast was okay. Food was not hot just lightly warm could have been heated more.
Leah
March 2023
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